# Estates Management Systems \(MERLIN\)

> A sourced UK public sector contract award published by H M REVENUE & CUSTOMS.

## Key facts

- Buyer: [H M REVENUE & CUSTOMS](/buyers/h-m-revenue-customs/contract-awards)
- Supplier: [Concerto Support Services Ltd](/suppliers/concerto-support-services/public-sector-contract-awards)
- Award value: £120,000
- Tender value: £161,200
- Award date: 15 December 2025
- Published: 13 March 2026
- Contract start: 26 January 2026
- Contract end: 25 January 2029
- Stage: awarded
- Procurement category: services
- Notice ID: fdc61c4b-c3a0-4c2b-9a26-f90abe6f4fe6-888457
- OCID: ocds-b5fd17-a3740246-8b67-4840-a254-fcca8957063e

## Description

Web-based lease and property management system enabling HMRC to manage its estate portfolio\. Supports tracking of leases, rent reviews, break clauses, terminations and properties\. Includes forward-looking alerts, document storage, reporting and user-role control via Single Sign-On, with SLA-backed support\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/fdc61c4b-c3a0-4c2b-9a26-f90abe6f4fe6-888457)