# Provision of Mobilisation, Business Integration of New Analytics Software in to a New Platform

> A sourced UK public sector contract award published by Department of Health and Social Care \(T&T\).

## Key facts

- Buyer: Department of Health and Social Care \(T&T\)
- Supplier: Davies Consulting & Managed Services Limited
- Award value: £64,460
- Tender value: £64,460
- Award date: 22 June 2021
- Published: 5 July 2021
- Contract start: 28 June 2021
- Contract end: 1 October 2021
- Stage: awarded
- Procurement category: services
- Notice ID: aa867f9e-aecd-4013-b4b5-7832bc0876da-448472
- OCID: ocds-b5fd17-a392f7fc-d429-4d4b-a648-c3257a43ba4f

## Description

To provide capability into the Trace National Contact Centre operational team to support the business integration of new call analytics software, Contact Lens, to work alongside the new telephony platform that will replace the legacy national trace system\. Subject matter and strategic expertise is needed to lead the immediate business integration, develop the future strategic approach to maximise the opportunities presented by the new software including a plan to implement the resourcing structure required to manage, monitor and measure the quality of service delivered by trace national operations\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/aa867f9e-aecd-4013-b4b5-7832bc0876da-448472)