Contract award record
New awardPR2355 - Digital Ombudsman
Notice details
- Published
- Category
- services
- Buyer region
- North West
- Source
- View official notice
Public buyer and contract winner
Award value£12,100,000
- AwardedCompleted
- StartCurrent phase
- EndUpcoming
Work description
The contract is for the provision and support of a Digital Ombudsman cloud platform for the Public Service Ombudsman. It covers digital case management, citizen interaction, workflow and reporting, alongside implementation, configuration, integration, security, onboarding and ongoing support.
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