# PR2253 - Digital Ombudsman

> A sourced UK public sector contract award published by Parliamentary and Health Service Ombudsman.

## Key facts

- Buyer: [Parliamentary and Health Service Ombudsman](/buyers/parliamentary-and-health-service-ombudsman/contract-awards)
- Supplier: [Reply Limited](/suppliers/reply/public-sector-contract-awards)
- Award value: £4,500,000
- Tender value: £4,500,000
- Award date: 21 May 2025
- Published: 11 June 2025
- Contract start: 10 June 2025
- Contract end: 9 June 2027
- Stage: awarded
- Procurement category: services
- Notice ID: ca915705-f64f-40f1-9d95-e26ddf4e004b-849067
- OCID: ocds-b5fd17-a56d959a-4e13-4ff7-b102-0a8a712d48a1

## Description

The Digital Ombudsman Contract to enhance the casework system by using digital technologies\. PHSO will work with a chosen Digital Partner over the duration of the contract\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/ca915705-f64f-40f1-9d95-e26ddf4e004b-849067)