# Information Request Case Management System \(i-Case\) Renewal

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Durham County Council](/buyers/durham-county-council/contract-awards)
- Contract winner: [Civica UK Limited](/contract-winners/civica-uk/public-sector-contract-awards)
- Award value: £132,591
- Tender value: £132,591
- Award date: 31 October 2025
- Published: 6 November 2025
- Contract start: 1 November 2025
- Contract end: 31 October 2027
- Stage: awarded
- Procurement category: services
- Notice ID: 2256f9c3-fea6-4140-8e7b-9855a90f6578-871214
- OCID: ocds-b5fd17-a62480b0-46b0-4da3-8c50-de979f3398d5

## Description

To extend the existing contact with I-Case/Civica for the ongoing supply of an information request case management system\.

## Related contract awards

- [Early Contractor Involvement for the Design for the Replacement of Middle Blackdene Footbridge](/contracts/ocds-b5fd17-1c4cd8c3-b709-4ba2-b622-8020341ce09e): Durham County Council
- [003869 - Business Rates Retention \(Forecasting and Appeals\) Software](/contracts/ocds-b5fd17-b54ea918-8602-4a34-9efc-468f97c6b6dd): Durham County Council
- [003718 - Supply of Ad-hoc Network Infrastructure & Hardware via NHS SBS DWS2](/contracts/ocds-b5fd17-dd7a8fbd-c3f4-49ce-b613-f837121bc28b): Durham County Council
- [Canvassing](/contracts/ocds-b5fd17-c57e211d-2744-4273-971c-5f815246978b): Bassetlaw District Council
- [Web Hosted Case Management System](/contracts/ocds-b5fd17-ee78859b-1de7-4a4d-b812-b69941f1a166): BIRMINGHAM CITY COUNCIL
- [Democratic Management System - Ashfield District Council](/contracts/ocds-b5fd17-01bdf472-e040-4caf-bb83-d4aff558d50e): Nottinghamshire County Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/2256f9c3-fea6-4140-8e7b-9855a90f6578-871214)