# Information technology research and advisory services

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [CHESHIRE EAST COUNCIL](/buyers/cheshire-east-council/contract-awards)
- Contract winner: Infotech Research Group
- Award value: £95,236
- Tender value: £95,236
- Award date: 11 September 2020
- Published: 25 September 2020
- Contract start: 11 September 2020
- Contract end: 10 September 2023
- Stage: awarded
- Procurement category: services
- Notice ID: 7bbe1a68-3136-41de-8a70-1e2a5189695a-383297
- OCID: ocds-b5fd17-a71bdbdd-53ce-4e18-b4ca-7b0745a7fcc9

## Description

1\) Establish and implement a robust but flexible target operating model for ICT services in a shared service environment\. This includes help with job descriptions together with roles and responsibilities\. 2\) Advise on ICT contract and vendor management including the negotiation of very complex licensing models with key suppliers - This provides unbiased view on our contracts provided by our high value platinum suppliers\. 3\) ICT operational service transformation &amp; customer satisfaction measuring\. 4\) Service Desk Standardisation/Transformation programme &amp; service improvement and support models guidance and resources\. 5\) Portfolio Management and delivery methodologies

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/7bbe1a68-3136-41de-8a70-1e2a5189695a-383297)
