# Welcome Ambassadors Programme

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Sefton Council](/buyers/sefton-council/contract-awards)
- Contract winner: The Welcome People Ltd
- Award value: £90,000
- Tender value: £100,000
- Award date: 28 April 2017
- Published: 15 May 2018
- Contract start: 1 May 2017
- Contract end: 1 November 2017
- Stage: awarded
- Procurement category: services
- Notice ID: b54d462e-ac13-4ee1-90f9-bf903f714205-216076
- OCID: ocds-b5fd17-a74b9c18-2d5a-4765-96d1-61b425fc1da9

## Description

The aim of the Welcome Ambassadors is to provide an exceptional welcome to all visitors and residents across Southport\. This will commence with the Open Golf Championships and July and will extend through the work supported via the Coastal Communities Fund programme of works\. The importance of such as role is to engage with the public, offer advice, directions and general information alongside managing any town centre issues such as rough sleeping etc\. These Ambassadors provide a face for people and a link to SMBC and BID\. The aspiration is that all visitors and residents feel safe, welcome and involved in the town and its ongoing developments\. Events such as the Open Golf offer an ideal showcase for Southport and Sefton\. Specification 1\. A team of 3 full -time Ambassadors, working 9-hour shifts \(exact hours tbc\) 2\. 7 day cover with 2 Ambassadors on duty each day\. 3\. A full uniform \(winter and summer\) 4\. A bespoke, ongoing training programme, including full induction, health & safety training, ELS, public facing and customer service skills\. 5\. Licensing and operation of the PDA reporting system, including real-time dashboard and monthly management reports\. 6\. Full management support and monthly updates with the team

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/b54d462e-ac13-4ee1-90f9-bf903f714205-216076)