Support at Home Service

Lot 1 - Zoned provider homecare - four contracted zoned providers delivering to designated areas covering twenty nine postcodes across the Borough. These providers will: have a strong on-going reablement emphasis; be integral partners in an integrated approach to care and support; work on the ongoing development of blended health and social care roles; and co-produce care and support plans.

Lot 2 - Extra care schemes - there are 4 extra care schemes and this is going to increase across the duration of the contract by an extra 2. The extra care schemes deliver housing and support to individuals aged 55 and over. The extra care buildings themselves are provided by different housing associations, and the care and support will be delivered by one provider. Extra Care Sheltered housing schemes offer individual self-contained flats with an on-site staff team providing support 24 hours per day to meet the assessed needs of all tenants. The philosophy behind extra care sheltered is that people, can with the right support, be supported in their own flats without the need to move into costly residential care.

View to awarding a new contract for up to 6 years and 5 months, the contract will be reviewed annually and uplift awards to align with the national minimum wage.