# FutureNHS Platform User Research for Public Beta

> A sourced UK public sector contract award published by NHS England.

## Key facts

- Buyer: [NHS England](/buyers/nhs-england/contract-awards)
- Supplier: [Cyber-Duck](/suppliers/cyber-duck/public-sector-contract-awards)
- Award value: £64,640
- Award date: 30 August 2022
- Published: 3 November 2022
- Contract start: 30 August 2022
- Contract end: 30 April 2023
- Stage: awarded
- Procurement category: services
- Notice ID: b82933e4-6f14-4415-8416-40a8f1cdc432-586648
- OCID: ocds-b5fd17-a80a158f-a545-4115-9e15-1a9a08c78b55

## Description

Having user research expertise is absolutely essential to FutureNHS, because it will allow us to create an accessible and user-friendly service which will confidently pass the Beta service assessment and enter public beta phase\. We'll then be able to speed up the migration process and provide the best support to our users based on research findings \(both quantitative and qualitative\)\. We'll also be able to keep collecting feedback from our users to provide enhancements that make collaboration as easy as possible so that duplication is avoided and best practice is shared across teams, professions, regions, and organisations\.

## Related contract awards

- [NHS Login Run and Maintain 2](/contracts/ocds-b5fd17-3ce8acde-5519-4826-bbd1-2d8941b8a175) — NHS England
- [Provision of a Master Vendor Service for Temporary Clinical Staff](/contracts/ocds-b5fd17-752b70f5-2826-4225-9ed6-62f16c7a2dc4) — NHS England
- [OBO2 - Cyber Apprenticeship Delivery Specialist Support](/contracts/ocds-b5fd17-22f9b3b0-b907-4244-90f7-3bf2a01bb81e) — NHS England
- [Anti-Racism Framework for PEAD Programme - SBS Framework SBS10197](/contracts/ocds-b5fd17-7f1b604f-df54-45aa-8f6b-970db1a0d62d) — NHS England
- [DHSC: Participant recruitment for regular user research activities](/contracts/ocds-b5fd17-b3d02b97-fe59-4061-96ee-86b627f90199) — Department of Health and Social Care
- [FutureNHS UX Design](/contracts/ocds-b5fd17-ab07e7db-b6d7-41f5-b9e5-aca276f32bb1) — NHS England
- [Taxi and MPV \(1-8 seats\) Passenger Assistant - Taxi and MPV \(1-8 seats\) Passenger Assistant](/contracts/ocds-b5fd17-72db28b1-c882-4e40-8470-acd916a51a98) — East Sussex County Council
- [QLT354 2026-08-26 \(0900\) Leiston - Roman Hill Primary School, Lowestoft \(4 seats and a PA\) - AWARD](/contracts/ocds-b5fd17-3418d9ed-524a-41de-8487-25e33a827cf8) — Suffolk County Council Passenger Transport
- [QBR087 2026-08-26 \(0900\) Lowestoft / Worlingham - The Woodview Project, Worlingham \(6 seats and a PA\) - AWARD](/contracts/ocds-b5fd17-75a81455-cf68-41f3-8b47-ece5ddb308f0) — Suffolk County Council Passenger Transport
- [QOC940 2026-08-25 \(0900\) Lowestoft - Ness Point School, Gt Yarmouth \(4 seats\) - AWARD](/contracts/ocds-b5fd17-4dc15fef-5535-4fdf-b910-40ae6110e71d) — Suffolk County Council Passenger Transport

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/b82933e4-6f14-4415-8416-40a8f1cdc432-586648)