# Call Centre Ancillary Services - Interactive Voice Assistant Phase 2

> A sourced UK public sector contract award published by North Yorkshire County Council.

## Key facts

- Buyer: North Yorkshire County Council
- Supplier: [Opus Business Systems Limited t/a Opus Telecoms](/suppliers/opus-telecoms/public-sector-contract-awards)
- Award value: £580,374
- Award date: 16 February 2023
- Published: 2 March 2023
- Contract start: 22 February 2023
- Contract end: 31 March 2026
- Stage: awarded
- Procurement category: goods
- Notice ID: e55ae1c6-f7ce-472a-984f-7e2bc5e8433c-620535
- OCID: ocds-b5fd17-a84c1816-dfcf-4d19-8fb5-adea9e338f5c

## Description

Initial term: 22 February 2023 - 31 March 2024 OTE 1: 01 April 2024 - 31 March 2025 OTE 2: 01 April 2025 - 31 March 2026

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/e55ae1c6-f7ce-472a-984f-7e2bc5e8433c-620535)