# BT Smart Messaging

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Norfolk and Norwich University Hospitals NHS Foundation Trust](/buyers/norfolk-and-norwich-university-hospitals-nhs-foundation-trust/contract-awards)
- Contract winner: [BRITISH TELECOMMUNICATIONS PUBLIC LIMITED COMPANY](/contract-winners/british-telecommunications-public/public-sector-contract-awards)
- Award value: £53,460
- Tender value: £53,460
- Award date: 8 March 2024
- Published: 25 March 2024
- Contract start: 22 April 2024
- Contract end: 21 April 2025
- Stage: awarded
- Procurement category: services
- Notice ID: 75fb808b-5eb3-40a1-ba2d-9f93718af2b2-735004
- OCID: ocds-b5fd17-a868ec54-b90d-43a0-9d0d-240dcc0b12c3

## Description

The Smart Messaging platform, complete with its suite of applications and APIs, is designed to help organisations fulfil their messaging requirements across multiple channels, such as SMS, voice, email and Rich Communications Services, "RCS"\. It is a web-based tool that simultaneously supports the composition and management of outbound and inbound campaigns\. Organisations will be able to build contact databases, personalise messages, schedule campaigns and manage opt-in and opt-out lists to ensure regulatory compliance\. The platform also provides a comprehensive set of APIs to enable development, migration and automation of existing and new services, enabled across multiple channels\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/75fb808b-5eb3-40a1-ba2d-9f93718af2b2-735004)