# Contract Award - Case management System for Information Requests and Complaints

> A sourced UK public sector contract award published by Buckinghamshire Council.

## Key facts

- Buyer: [Buckinghamshire Council](/buyers/buckinghamshire-council/contract-awards)
- Supplier: Respond Group Ltd \(trading as Aptean\)
- Award value: £36,000
- Tender value: £36,000
- Award date: 8 February 2021
- Published: 16 February 2021
- Contract start: 19 February 2021
- Contract end: 18 February 2022
- Stage: awarded
- Procurement category: services
- Notice ID: ae255478-2211-4083-86e2-c20d3f9fda87-413437
- OCID: ocds-b5fd17-aa278eb6-636b-481e-8fb0-7b994f387943

## Description

Award Notice for a case management system for customer information requests and complaints\.

## Related contract awards

- [Kingsbrook Secondary School Phase 2 - 8 FE Extension - Contractor - DN700556](/contracts/ocds-b5fd17-b46845e6-ccc0-402f-8295-5b72c913f59d) — Buckinghamshire Council
- [Hampden Fields Primary School 3FE - Principal Contractor DN793213](/contracts/ocds-b5fd17-82f6c942-b4aa-43c7-b80e-9582c264cd76) — Buckinghamshire Council
- [Chalfont St Giles Junior School](/contracts/ocds-b5fd17-be157243-8b6e-4077-8a10-7adbceb85037) — Buckinghamshire Council
- [William Harding School](/contracts/ocds-b5fd17-155ce11c-04f8-419e-91e0-115e8e58f855) — Buckinghamshire Council
- [SaaS Respond - Corporate Complaints solution](/contracts/ocds-b5fd17-c0b2ef2e-6c12-4721-aec1-61aa33fde0b8) — City of Bradford Metropolitan District Council
- [Taxi and MPV \(1-8 seats\) Passenger Assistant - Taxi and MPV \(1-8 seats\) Passenger Assistant](/contracts/ocds-b5fd17-6fc09fa4-8e19-4d58-afc2-13a1d749b26f) — East Sussex County Council
- [GovAssure Independent Audit for One Login](/contracts/ocds-b5fd17-37d14fb8-c934-474d-93ce-864fcab3f58e) — DSIT
- [Thurnham Radar- Radome maintenance](/contracts/ocds-b5fd17-b55277e8-5cea-471a-9760-4f125017b824) — Met Office
- [Fire safety risk management system \(Farynor\)](/contracts/ocds-b5fd17-acb0bee8-3b04-4c95-aaf6-4167fec87e0d) — West Sussex County Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/ae255478-2211-4083-86e2-c20d3f9fda87-413437)