# Mental Health Central Access Point \(MHCAP\) 24/7 Urgent Mental Health Helpline

> A sourced UK public-sector contract award published by Leicestershire Partnership NHS Trust.

## Key facts

- Public buyer: [Leicestershire Partnership NHS Trust](/buyers/leicestershire-partnership-nhs-trust/contract-awards)
- Tender value: £2,685,484
- Published: 1 May 2024
- Contract start: 1 November 2024
- Contract end: 31 October 2026
- Stage: open_tender
- Notice ID: bb7d072b-3f76-4851-9cd5-6cc3d38031f4-746960
- OCID: ocds-b5fd17-aa56a136-f7a8-4907-9da5-f77be820b5c0

## Description

Opportunity \(open\) The MHCAP aims to ensure anyone with an urgent mental health need has telephone access to NHS support, advice and triage\. The service provides a 24/7 telephone number for access to urgent mental health support\. MHCAP links callers with support workers and LPT clinicians who can assess their needs and advise, support, signpost or refer them directly to the appropriate service\. It offers an alternative to attending the emergency department and other services for people with urgent mental health needs\. The service has pathways into the LPT Adult Mental Health, CAMHS, MHSOP and Learning Disabilities services To express interest and participate in the tender, please register and apply via Atamis e-sourcing portal https://health-family\.force\.com/s/Welcome\. Should Tenderers have any queries, or having problems using the portal, they should contact Helpdesk at: Phone: 0800 9956035 E-mail: support-health@atamis\.co\.uk Additional information: To express interest and participate in the tender, please register and apply via Atamis e-sourcing portal https://health-family\.force\.com/s/Welcome\. Should Tenderers have any queries, or having problems using the portal, they should contact Helpdesk at: Phone: 0800 9956035 E-mail: support-health@atamis\.co\.uk

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/bb7d072b-3f76-4851-9cd5-6cc3d38031f4-746960)