# CLOSED - Telephony Contact Centre System Replacement - South Norfolk District Council &amp; Broadland District Council

> A sourced UK public sector contract award published by Breckland District Council and South Holland District Council.

## Key facts

- Buyer: Breckland District Council and South Holland District Council
- Published: 16 June 2023
- Contract start: 2 August 2023
- Contract end: 31 October 2026
- Stage: open_tender
- Procurement category: services
- Notice ID: fc2ac4c7-1422-4c75-a318-5f37724e9d22-654431
- OCID: ocds-b5fd17-ab120845-85ab-424c-b71e-23efb0e49a1c

## Description

You are invited to tender for the provision, maintenance and support of our contact centre telephone system for South Norfolk Council and Broadland District Council \("The Councils\) Procurement Ref: 165/SN/22\. The tender will be in the form of a further competition in accordance with Crown Commercial Service's \(CCS\) procurement framework RM3808 Lot 4\. The contract will be awarded in accordance with the framework documentation\. Additional information: Is a Recurrent Procurement Type? : No

## Related contract awards

- [South Norfolk District Council Invitation to Tender for Public Sector Decarbonisation Programme which requires the installation of Air Source Heat Pumps, resize the plate heat exchanger at Diss Leisure Centre\.](/contracts/ocds-b5fd17-4618a4cf-beab-4736-bf76-42e7982fca13) — Breckland District Council and South Holland District Council
- [Streetlighting LED Upgrade Programme in the Breckland District for Breckland District Council](/contracts/ocds-b5fd17-58e41f6d-8147-4e4b-9c3f-0b67bab7a547) — Breckland District Council and South Holland District Council
- [Glass Bank Collection and Recycling for Breckland District Council, Great Yarmouth Borough Council and South Norfolk District Council 090-BKSNGY-22](/contracts/ocds-b5fd17-2969d2c8-85fa-4ab6-a644-02fd78414fd3) — Breckland District Council and South Holland District Council
- [CENTRE MANAGEMENT AND BUSINESS/INNOVATION SUPPORT SERVICES PROVIDER FOR THE BROADLAND FOOD INNOVATION CENTRE 028-BD-23 - AWARD](/contracts/ocds-b5fd17-d66f9a94-9373-4ef6-b202-ac0c2f8c60a4) — Breckland District Council and South Holland District Council
- [Expression of Interest: Refurbishment and upgrade of Community Hub roof, refurbishment of 2No\. toilet blocks and construction of new toilet facilities](/contracts/ocds-b5fd17-70463f6d-3eac-44fe-98e8-44f708164081) — Padstow Town Council
- [Apprenticeships Training Dynamic Marketplace](/contracts/ocds-b5fd17-59d47106-465e-4306-bc16-9ca86277e1ca) — GOVERNMENT COMMERCIAL AGENCY
- [Taxi and MPV \(1-8 seats\) Passenger Assistant - Taxi and MPV \(1-8 seats\) Passenger Assistant](/contracts/ocds-b5fd17-d1f8674f-6dd8-4a46-998e-a453bcd98938) — East Sussex County Council
- [Taxi and MPV \(1-8 seats\) Passenger Assistant - Taxi and MPV \(1-8 seats\) Passenger Assistant](/contracts/ocds-b5fd17-7deb34b9-f0a4-46d0-b6b9-e4d79e05ffca) — East Sussex County Council
- [Translation &amp; Interpreting Service](/contracts/ocds-b5fd17-54075a52-9d7d-4c1f-b548-9dc63dcc95cb) — London Borough of Waltham Forest
- [QBE082 09:00 2026-08-21 Haverhill to Sir Peter Hall School, Bury St Edmunds - 4-seater vehicle required - AWARD](/contracts/ocds-b5fd17-3fe11212-9db7-4019-8387-e0a616618a82) — Suffolk County Council Passenger Transport
- [QOC931 09:00 2026-08-21 Onehouse &amp; Newmarket to InToto Education, Fordham, Ely, Cambs - 4-seater vehicle &amp; Passenger Assistant required - AWARD](/contracts/ocds-b5fd17-88df1231-5adf-4f73-b42b-71e8931d53ab) — Suffolk County Council Passenger Transport
- [SEN20061-SEN-W/C TAXI-DOROTHY GOODMAN UPPER BARWELL LANE](/contracts/ocds-b5fd17-759dbe2b-b549-4a79-9512-eb9eafef5895) — Leicestershire County Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/fc2ac4c7-1422-4c75-a318-5f37724e9d22-654431)
