# Digital Dictation Service Led by Speech Recognition Software

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Kent Community Health NHS Foundation Trust](/buyers/kent-community-health-nhs-foundation-trust/contract-awards)
- Contract winner: Nuance Communications Ireland Ltd
- Award value: £502,500
- Tender value: £420,000
- Award date: 9 March 2022
- Published: 29 March 2022
- Contract start: 10 March 2022
- Contract end: 9 March 2025
- Stage: awarded
- Procurement category: services
- Notice ID: 0c83dd36-e1fd-47a7-b9f6-a720dd0238b3-522706
- OCID: ocds-b5fd17-ac01e692-83b5-402d-8284-75f6fe7c1357

## Description

The purpose of this contract is to deliver digital dictation service led via speech recognition software and ensure correspondence / records are produced in a more efficient manner\. Currently there are two systems being used throughout the organisation and this contract award is to replace a current speech recognition contract only\. Within the trust services mainly dictate correspondence or meetings and recently there has been an increased demand for voice recognition led software to offer real-time transcription for prompt completion of transcription\. Currently clinicians are able to speak into a headset and immediately see the information dictated captured in text format directly into the required templates\. KCHFT are looking to procure a solution which meets this demand via the NHS SBS Framework for Digital Dictation, Speech Recognition &amp; Outsourced Transcription\. Under the framework Criteria KCHFT is inviting all eligible suppliers to provide an ITQ response with pricing to meet the specification which includes the localised demand requirements\.

## Related contract awards

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- [Digital Dictation](/contracts/ocds-b5fd17-99eeb32b-72af-432a-9a7d-7c8ac21abf33): Greater Manchester Mental Health NHS Foundation Trust
- [HMRC Digital Engagement Platform Optimisation](/contracts/ocds-b5fd17-2db944a7-1d6a-4a8d-802c-2ea1d2c45c5d): H M Revenue &amp; Customs

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/0c83dd36-e1fd-47a7-b9f6-a720dd0238b3-522706)
