# Provision of Continuity of Service for Customer Experience Platform

> A sourced UK public sector contract award published by Crown Commercial Service.

## Key facts

- Buyer: [Crown Commercial Service](/buyers/crown-commercial-service/contract-awards)
- Supplier: [Qualtrics, LLC](/suppliers/qualtrics-llc/public-sector-contract-awards)
- Award value: £50,000
- Tender value: £50,000
- Award date: 28 September 2022
- Published: 14 November 2022
- Contract start: 3 October 2022
- Contract end: 2 October 2023
- Stage: awarded
- Procurement category: services
- Notice ID: be215e0c-049b-483e-ae17-c6f7a9abc948-579972
- OCID: ocds-b5fd17-acbf3eeb-ea61-4864-ba91-eff95cb9a7ec

## Description

A SaaS Customer Experience platform to measure and research customer satisfaction for the services we operate\. This includes capabilities to collaboratively build and host surveys with an extensive range of question types, conduct digital user exper

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/be215e0c-049b-483e-ae17-c6f7a9abc948-579972)
