# Credit Card Handling

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [UK Health Security Agency](/buyers/uk-health-security-agency/contract-awards)
- Contract winner: PCI PAL
- Award value: £166,280
- Tender value: £166,280
- Award date: 15 November 2021
- Published: 8 December 2021
- Contract start: 31 October 2021
- Contract end: 31 October 2024
- Stage: awarded
- Procurement category: services
- Notice ID: f5d60c21-6c87-492c-8617-d211f2e49f11-492419
- OCID: ocds-b5fd17-ad9ff75e-2ad3-43db-a29d-c502612c5f94

## Description

Provision of Agent Assist - contact centre secure payments

## Related contract awards

- [Business Design\_Target Operating Model Contract](/contracts/ocds-b5fd17-ebd911fe-c5f9-4ec0-834a-4eea17f1aa45): UK Health Security Agency
- [Development of Diagnostic Assurance & Evaluation Framework](/contracts/ocds-b5fd17-eedaedc4-03e7-400b-a79d-53fc9255600d): UK Health Security Agency
- [PSBC User Interaction Strategy - Insights & Data Discovery Phase](/contracts/ocds-b5fd17-03be9a14-b7ab-4f67-a92f-98a24553d29f): UK Health Security Agency
- [Telephone Payment Service](/contracts/ocds-b5fd17-93b7571d-eb77-4ac0-8199-4d8a91c7c5ae): H M Revenue & Customs
- [IVR Self Service Payments](/contracts/ocds-b5fd17-2ece7777-8a6b-4727-8c0f-f90a8b1634fb): Department for Work and Pensions
- [DWP PCI Pal Secure Card Payment Service \(SCPS\)](/contracts/ocds-b5fd17-9316475d-b0e3-4651-b7e9-3aecf4c6f8d7): Department for Work and Pensions

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/f5d60c21-6c87-492c-8617-d211f2e49f11-492419)