# FHPP0010 - Customer Relationship Programme - Customer Feedback Surveys

> A sourced UK public sector contract award published by Futures Housing Group.

## Key facts

- Buyer: [Futures Housing Group](/buyers/futures-housing-group/contract-awards)
- Supplier: [Acuity Research &amp; Practice](/suppliers/acuity-research-practice/public-sector-contract-awards)
- Award value: £80,000
- Tender value: £80,000
- Award date: 13 March 2024
- Published: 12 April 2024
- Contract start: 1 April 2024
- Contract end: 31 March 2026
- Stage: awarded
- Procurement category: services
- Notice ID: 035b5d72-465e-4ed4-aa41-defe2a0eae1c-740401
- OCID: ocds-b5fd17-ae48359a-dfb7-42c8-8215-2bf53cea877b

## Description

Futures Housing Group is looking to appoint a provider for the Customer Relationship Programme in relation to Customer Feedback Survey details of which are included in the enclosed documents available on Due North procurement portal\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/035b5d72-465e-4ed4-aa41-defe2a0eae1c-740401)
