# Poole lifting bridges - Software support services

> A sourced UK public sector contract award published by Bournemouth Christchurch and Poole Council.

## Key facts

- Buyer: [Bournemouth Christchurch and Poole Council](/buyers/bournemouth-christchurch-and-poole-council/contract-awards)
- Supplier: [Fairfield Control Systems Limited](/suppliers/fairfield-control-systems/public-sector-contract-awards)
- Award value: £232,182
- Tender value: £300,000
- Award date: 31 January 2023
- Published: 31 January 2023
- Contract start: 1 March 2023
- Contract end: 28 February 2033
- Stage: awarded
- Procurement category: services
- Notice ID: bde9d7d8-fb53-48a8-893d-beea38034566-610317
- OCID: ocds-b5fd17-af3aaa48-9ff4-4ab5-ae2c-0d77659a21ea

## Description

BCP requires technical support for the control systems for both of Poole's road bridges\. This requirement includes emergency response\. Emergency support response shall be both attended and remote\. The following scope of required deliverables\. This is not an exhaustive list or in any way limited to the following identified requirements: • Remote Support • Attended Support • Service Visits • Proof Testing of Functional Safety System • Audit Trail of Support / Maintenance and Modifications • Maintaining System Documentation & Drawings\. All Suppliers are required to carry out a site survey prior to tender submission\. This is mandatory to ensure all aspects of the specification are fully understood\. Additional information: 'Suppliers interested in this opportunity can access the full procurement documentation by visiting BCP Council's Tendering system www\.supplyingthesouthwest\.org\.uk Suppliers should search for the opportunity through Supplying the South West\. There are further details of the opportunity on the advert published on www\.supplyingthesouthwest\.org\.uk and instructions on how suppliers can access the procurement documentation for completion\. Responses to the opportunity must be submitted electronically through www\.supplyingthesouthwest\.org\.uk before the deadline shown on the system\. If you are unable to access the advert for the opportunity through www\.supplyingthesouthwest\.org\.uk please contact the Council using the contact details provided

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/bde9d7d8-fb53-48a8-893d-beea38034566-610317)