# Social Media Analytics Tool

> A sourced UK public sector contract award published by H M REVENUE & CUSTOMS.

## Key facts

- Buyer: [H M REVENUE & CUSTOMS](/buyers/h-m-revenue-customs/contract-awards)
- Supplier: Runtime Collective Ltd
- Award value: £175,500
- Tender value: £175,500
- Award date: 27 July 2026
- Published: 10 August 2026
- Contract start: 29 July 2026
- Contract end: 28 July 2029
- Stage: awarded
- Procurement category: services
- Notice ID: 5866f2e4-a11f-4d18-a7fd-5c6a664afac3-910068
- OCID: ocds-b5fd17-afe65903-a37c-47a2-8a01-a0f9c3931acb

## Description

Social Media Listening Tool to provide social media, forum and news data on a variety of HMRC services to help understand customer and stakeholder sentiment around these topics\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/5866f2e4-a11f-4d18-a7fd-5c6a664afac3-910068)