# Warm Home Discount Scheme - helpline procurement

> A sourced UK public sector contract award published by Department for Business, Energy & Industrial Strategy.

## Key facts

- Buyer: Department for Business, Energy & Industrial Strategy
- Supplier: [Serco](/suppliers/serco/public-sector-contract-awards)
- Award value: £1,574,109
- Tender value: £1,574,109
- Award date: 1 March 2023
- Published: 21 March 2023
- Contract start: 5 December 2022
- Contract end: 31 October 2024
- Stage: awarded
- Procurement category: services
- Notice ID: 9e181314-5b5e-4d43-b14b-ae311c03b9c3-626369
- OCID: ocds-b5fd17-afe6d13a-d552-48d8-8411-5a7e32576e8d

## Description

Provision of Outsourced Contact Centre and Business Services

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/9e181314-5b5e-4d43-b14b-ae311c03b9c3-626369)