# Promoting Compliance: OS Digital Support Service Design

> A sourced UK public sector contract award published by Ofcom.

## Key facts

- Buyer: [Ofcom](/buyers/ofcom/contract-awards)
- Supplier: [PA Consulting Services Limited](/suppliers/pa-consulting-services/public-sector-contract-awards)
- Award value: £136,000
- Tender value: £136,000
- Award date: 26 June 2024
- Published: 25 July 2024
- Contract start: 9 July 2024
- Contract end: 8 February 2025
- Stage: awarded
- Procurement category: services
- Notice ID: 3f53044c-8310-4b03-9910-e92764197ac2-770859
- OCID: ocds-b5fd17-b07adf0f-8bc1-4fc8-87d8-ebf3afa4346f

## Description

Ofcom requires support and advice in the design of an end-to-end digital business support service to support SMEs and other businesses in scope of the Online Safety Bill with compliance, and in the creation of a digital capability roadmap to build, test, deliver and iterate such a service\. The scope of the work is focused on two core service areas: • Service design, user experience and prototyping • Digital delivery programme management support

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/3f53044c-8310-4b03-9910-e92764197ac2-770859)
