# Digital Customer Experience Platform

> A sourced UK public sector contract award published by Somerset County Council.

## Key facts

- Buyer: [Somerset County Council](/buyers/somerset-county-council/contract-awards)
- Supplier: [GOSS INTERACTIVE LIMITED](/suppliers/goss-interactive/public-sector-contract-awards)
- Award value: £400,000
- Tender value: £400,000
- Award date: 4 February 2020
- Published: 27 April 2020
- Contract start: 6 February 2020
- Contract end: 5 February 2022
- Stage: awarded
- Procurement category: services
- Notice ID: f65f217a-1f8a-4cb5-a6ad-e18f2633172f-355808
- OCID: ocds-b5fd17-b0dea826-517d-48cd-b5e4-ad020d0d33e7

## Description

A Digital Experience Platform \(DXP\) providing the technology to fully enable online digital customer interactions and to improve customer experience\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/f65f217a-1f8a-4cb5-a6ad-e18f2633172f-355808)
