# Ambulance Emergency Call Handlers

> A sourced UK public sector contract award published by NHSEI.

## Key facts

- Buyer: NHSEI
- Supplier: [NHS PROFESSIONALS LIMITED](/suppliers/nhs-professionals/public-sector-contract-awards)
- Award value: £1,250,000
- Tender value: £1,250,000
- Award date: 9 May 2022
- Published: 10 May 2022
- Contract start: 1 March 2022
- Contract end: 31 August 2022
- Stage: awarded
- Procurement category: services
- Notice ID: e8ee26d6-605e-426b-a0c2-f8d0b214ab1e-536262
- OCID: ocds-b5fd17-b0fcabd9-604d-4086-bd72-2345676f7002

## Description

To increase Emergency Control Room Call Handler capacity to address the substantial call volume increases across all Ambulance Services in England\. To recruit, over current funded establishment levels, at pace by holding a national recruitment campaign for call handlers\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/e8ee26d6-605e-426b-a0c2-f8d0b214ab1e-536262)
