# CPT/2064: IT/Software Solution for Customer Services

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [Wandsworth Borough Council](/buyers/wandsworth-borough-council/contract-awards)
- Published: 24 June 2018
- Planned start: 1 October 2019
- Planned end: 30 September 2023
- Stage: open_tender
- Procurement category: services
- Notice ID: 03958de8-3550-42d0-8950-1b703d55a0c8-224061
- OCID: ocds-b5fd17-b104663e-3e3e-45be-97e0-db9fef5a6efd

## Description

Text to be corrected in the original notice: Place of text to be modified: Estimated date of dispatch of invitations to tender or to participate to selected candidates: Instead of: 08/01/2018 Read: 30/08/2018 Other additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises \(SMEs\)\. However, any selection of tenderers will be based solely on the criteria set out for the procurement\. The London Borough of Richmond upon Thames and Wandsworth Borough Council are looking for suitable suppliers to provide them with an IT/Software Solution to facilitate the delivery of the Councils' services\. The function of this combined system will be to manage interactions between the Councils and their customers including residents of both boroughs through a single platform and contact centre\.

## Related contract awards

- [Electrical Testing, Servicing, & Maintenance for corporate properties](/contracts/ocds-b5fd17-9dc2d1b5-80fb-4f0b-9edf-86466d187c10): Wandsworth Borough Council
- [CONSTRUCTION WORKS AT EASTWOOD NORTH, SW15 \(HOMES FOR WANDSWORTH\)](/contracts/ocds-b5fd17-2cca3e50-2092-4616-9c02-139ae765563c): Wandsworth Borough Council
- [NIPA - The Provision of Speech and Language Therapy and Occupational Therapy](/contracts/ocds-b5fd17-8fd309d2-af39-4060-8bab-73cf7e92aee3): Wandsworth Borough Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/03958de8-3550-42d0-8950-1b703d55a0c8-224061)