# RFQ for the Provision of Maintenance Agreements for Council Equipment

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [Halton Borough Council](/buyers/halton-borough-council/contract-awards)
- Tender value: £3,000
- Published: 20 July 2018
- Planned start: 1 September 2018
- Planned end: 31 August 2020
- Stage: open_tender
- Procurement category: services
- Notice ID: fcab8761-de4e-45dd-b81b-f8230d77a65a-230133
- OCID: ocds-b5fd17-b18714e2-39de-4325-9fb0-abb48d48e9bb

## Description

Halton Borough Councils are seeking quotes from appropriately qualified and experienced suppliers to provide a maintenance service, initially for equipment within the Record Management Unit \(RMU\) but with the option to extend to other areas with the same/similar equipment\. The Council's current requirement for maintenance is for 4 Fujitsu Production Scanners, which are heavily used daily and all need to be operational\. The Council currently utilises 2 x Zebra ZXP Series 3 Printers used by Central Admin for Identification Card Printing, the Council are also requesting maintenance costs for these devices, although there is no guarantee they will be included in the contract\. The proposed maintenance Must include but not be limited to:- - Onsite/Offsite Support - Support Availability for fault reporting and engineer callout within office hours \(Monday-Friday 9am - 5\.30pm\) - Fault Categorisation, including call logging and tracking - Agreed Service Levels - Parts and labour warranty

## Related contract awards

- [Lot 5 - Domiciliary Care Service Single Purchase Framework \(SPF\)](/contracts/ocds-b5fd17-62c2b977-077f-402c-9c43-5d4782c5181c): Halton Borough Council
- [Ai - CQC Registered Community Based Services which offer personal care and support either with or without accommodation for those with eligible needs under the Care Act\.](/contracts/ocds-b5fd17-0b6b4aaf-6c20-4130-a86c-9de3d31f5ac8): Halton Borough Council
- [Lot 5 - Domiciliary Care Service Single Purchase Framework \(SPF\)](/contracts/ocds-b5fd17-0a7223bc-8630-432f-b071-8dce403ed924): Halton Borough Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/fcab8761-de4e-45dd-b81b-f8230d77a65a-230133)