# NHSE Customer Contact Centre

> A sourced UK public sector contract award published by NHS England.

## Key facts

- Buyer: [NHS England](/buyers/nhs-england/contract-awards)
- Supplier: [Puzzel Ltd](/suppliers/puzzel/public-sector-contract-awards)
- Award value: £42,235
- Tender value: £42,235
- Award date: 23 June 2025
- Published: 7 May 2026
- Contract start: 1 May 2025
- Contract end: 31 August 2025
- Stage: awarded
- Procurement category: goods
- Notice ID: aa293b55-afe4-493e-ad16-d87b4783da0f-896358
- OCID: ocds-b5fd17-b230f184-4b89-4b28-8be3-01e0efe511a8

## Description

NHSE Customer Contact Centre

## Related contract awards

- [OBO2 - Cyber Apprenticeship Delivery Specialist Support](/contracts/ocds-b5fd17-22f9b3b0-b907-4244-90f7-3bf2a01bb81e) — NHS England
- [Anti-Racism Framework for PEAD Programme - SBS Framework SBS10197](/contracts/ocds-b5fd17-7f1b604f-df54-45aa-8f6b-970db1a0d62d) — NHS England
- [NHP Supply Chain Intelligence Tool](/contracts/ocds-b5fd17-9fb2df9f-ca8c-4da0-9e3f-cb4968cec561) — NHS England
- [Genomics OM, UGR and TD Projects](/contracts/ocds-b5fd17-ebcdc57e-cd16-426b-bf16-4f8b600aca0c) — NHS England
- [Single Telephony Solution for Customer Contact Centre and National Service Desk](/contracts/ocds-b5fd17-0720a4c4-0b1a-46ed-a5ad-0692b08f9c7d) — NHS England
- [Omnichannel Contact Centre Solution](/contracts/ocds-b5fd17-3a6a422e-dd80-4597-b3e8-3baecd7fe540) — Care Quality Commission
- [Cloud Contact Centre Services](/contracts/ocds-b5fd17-b7ea5b38-17ac-4f05-90ea-a8314d3f4b0b) — OFSTED
- [Cloud Contact Centre Service G-cloud 11](/contracts/ocds-b5fd17-f236668f-78f1-4181-847e-cc1614582973) — OFSTED
- [Twilio SMS Authentication](/contracts/ocds-b5fd17-b827efaf-bc60-408b-a3cf-61c184235144) — Department for Work and Pensions
- [Award of Conductive Energy Devices and Associated Equipment](/contracts/ocds-b5fd17-1908f0dd-8662-49a0-b6ab-b4c7a997fe5b) — Ministry of Justice
- [WSFT - Capital Purchase - IT - Dell laptops](/contracts/ocds-b5fd17-7526b81a-7a2b-4360-bb23-85432986289d) — West Suffolk NHS Foundation Trust
- [Provision of Office Supplies](/contracts/ocds-b5fd17-5e1046dd-5ef8-47df-b38b-5818911c0973) — Government Commercial Agency

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/aa293b55-afe4-493e-ad16-d87b4783da0f-896358)
