# Eforms and Customer Experience Platform

> A sourced UK public sector contract award published by Nottingham City Council.

## Key facts

- Buyer: [Nottingham City Council](/buyers/nottingham-city-council/contract-awards)
- Supplier: [Granicus](/suppliers/granicus/public-sector-contract-awards)
- Award value: £81,575
- Tender value: £81,575
- Award date: 17 January 2022
- Published: 24 February 2022
- Contract start: 18 January 2022
- Contract end: 17 January 2026
- Stage: awarded
- Procurement category: services
- Notice ID: f2acbd14-0f98-460b-ad3f-8dda852d58e5-513408
- OCID: ocds-b5fd17-b2c0c129-1a3d-4941-945a-51e80f766901

## Description

Government low code Platform, multi-channel, end-to-end, customer experience services and channel shift\. Enables self-service, CRM, CXP replacement with CRM-light, case management, Revs and Bens, Council Tax, Benefits, Housing, Housing Rents, NNDR, eForms, mobile offline, secure portals, bookings, SSO, Scanning Kiosk, Alexa, Bots, Mobile App, transactions, and full integrations and work-flow\. Procurement run through G-cloud 12\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/f2acbd14-0f98-460b-ad3f-8dda852d58e5-513408)