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Contract award record

Call Recording Archive

Notice details

Published
Category
services
Buyer region
North West

Public buyer and contract winner

awarded to

Contract winner

VERINT SYSTEMS UK LIMITED

Award value£1,000,000

  1. Awarded
    Completed
  2. Start
    Current phase
  3. End
    Upcoming

Work description

HMRC require the supplier to store its legacy call recordings in a digital archive solution, which complies with HMRC IT security processes and protocols. The Supplier will manage the content of this archive in accordance with HMRC's data retention policy, destroying records as and when they reach their maximum data retention term.

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Source: Contracts Finder · Notice 8176635e-f1e1-4c15-9d36-00d82f4e9064-611093

View source notice