# Call Recording Archive

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [H M Revenue & Customs](/buyers/h-m-revenue-customs/contract-awards)
- Contract winner: VERINT SYSTEMS UK LIMITED
- Award value: £1,000,000
- Tender value: £1,000,000
- Award date: 14 July 2022
- Published: 2 February 2023
- Contract start: 14 July 2022
- Contract end: 12 July 2029
- Stage: awarded
- Procurement category: services
- Notice ID: 8176635e-f1e1-4c15-9d36-00d82f4e9064-611093
- OCID: ocds-b5fd17-b326522f-b6d6-41f3-b28e-0199d1c0bc34

## Description

HMRC require the supplier to store its legacy call recordings in a digital archive solution, which complies with HMRC IT security processes and protocols\. The Supplier will manage the content of this archive in accordance with HMRC's data retention policy, destroying records as and when they reach their maximum data retention term\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/8176635e-f1e1-4c15-9d36-00d82f4e9064-611093)