# Independent review of GMC customer complaints handling

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [General Medical Council \(GMC\)](/buyers/general-medical-council-gmc/contract-awards)
- Contract winner: Verita Consultancy Ltd
- Award value: £160,000
- Tender value: £160,000
- Award date: 23 January 2019
- Published: 20 May 2019
- Contract start: 10 May 2019
- Contract end: 9 May 2023
- Stage: awarded
- Procurement category: services
- Notice ID: 79003274-316d-4abb-a3d1-3eda731da0d4-290493
- OCID: ocds-b5fd17-b34ac9f5-8382-46c2-850e-dae7e4524bc1

## Description

To have a suitably qualified organisation to carry out regular independent reviews of its handling of customer complaints\.

## Related contract awards

- [Lay Advocacy Services](/contracts/ocds-b5fd17-59035559-9d4d-4966-a7ad-917d81c2e1a7): General Medical Council \(GMC\)
- [Toxicology Services](/contracts/ocds-b5fd17-63b13d2d-c216-48d6-a3a8-dd3a67306eea): General Medical Council \(GMC\)
- [Primary Source Verification for Overseas Doctors](/contracts/ocds-b5fd17-6fc38c8d-f182-4aa7-a7c9-d9e187a10d41): General Medical Council \(GMC\)
- [LAS Independent Data Review](/contracts/ocds-b5fd17-da16e76d-0164-4c44-9ccb-cd87f057a18a): London Ambulance Service NHS Trust
- [Records Management Audit Services](/contracts/ocds-b5fd17-eded3d5a-aa94-4a4e-a3f0-e9be66d0b0bf): NURSING AND MIDWIFERY COUNCIL
- [Independent Complaints Reviewer for Investment Round 2018-22](/contracts/ocds-b5fd17-7b96ba01-7bfa-48eb-89f9-83aa9276cec9): The Arts Council England

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/79003274-316d-4abb-a3d1-3eda731da0d4-290493)