# Provision of a SaaS based ITSM solution to MLCSU\.

> A sourced UK public sector contract award published by NHS Midlands and Lancashire Commissioning Support Unit \(hosted by NHS England\).

## Key facts

- Buyer: [NHS Midlands and Lancashire Commissioning Support Unit \(hosted by NHS England\)](/buyers/nhs-midlands-and-lancashire-commissioning-support-unit-hosted-by-nhs-england/contract-awards)
- Supplier: SUNRISE SOFTWARE SOLUTIONS
- Award value: £244,054
- Tender value: £244,054
- Award date: 19 March 2025
- Published: 15 May 2025
- Contract start: 1 April 2025
- Contract end: 4 January 2027
- Stage: awarded
- Procurement category: services
- Notice ID: a390d255-17bb-453d-b94c-23a930bb99d2-845464
- OCID: ocds-b5fd17-b34cb1b4-3003-4edb-a417-4bc035db44d7

## Description

Sunrise IT Service Management \(ITSM\) is an adaptable and comprehensive Service Management and Service Desk solution configured around ITIL best practice, offering Enterprise Service Management \(ESM\) across all your business\. A single platform enables companies to take full control of IT operations and offer exceptional customer service \(ITSM/ ESM/ ITIL\)\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/a390d255-17bb-453d-b94c-23a930bb99d2-845464)
