# The Single View of the customer \(SVoC\) delivery assurance

> A sourced UK public sector contract award published by NATIONAL HIGHWAYS LIMITED.

## Key facts

- Buyer: [NATIONAL HIGHWAYS LIMITED](/buyers/national-highways-limited/contract-awards)
- Supplier: [KEYSTREAM GROUP LIMITED](/suppliers/keystream-group/public-sector-contract-awards)
- Award value: £480,000
- Tender value: £480,000
- Award date: 14 July 2022
- Published: 29 July 2022
- Contract start: 25 July 2022
- Contract end: 24 July 2024
- Stage: awarded
- Procurement category: services
- Notice ID: 500a4dd9-c4fe-43f3-90b3-1ef16808915c-559030
- OCID: ocds-b5fd17-b3699c29-1c53-4af4-8d0d-13c5f21f7db8

## Description

SVoC project will design and develop a single common CRM \(Customer Relationship Management\) data model alongside a new single National Highways Dynamics 365 instance to provide a 'single view' of customer, stakeholder, and supplier information through the migration of data across the existing instances of Microsoft Dynamics Additional information: Name of Framework G Cloud 12 call off

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/500a4dd9-c4fe-43f3-90b3-1ef16808915c-559030)
