# Customer Service Programme Discovery Support - RM6008 MCF2 - Lot 3 - AWARD

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Birmingham City Council](/buyers/birmingham-city-council/contract-awards)
- Contract winner: [Agilisys Ltd](/contract-winners/agilisys/public-sector-contract-awards)
- Award value: £154,725
- Award date: 9 March 2021
- Published: 6 October 2021
- Contract start: 15 March 2021
- Contract end: 14 July 2021
- Stage: awarded
- Procurement category: services
- Notice ID: ff52b5f8-ed2a-48bf-932a-9d9aac4650a1-474249
- OCID: ocds-b5fd17-b4577dfb-1cef-4ae0-b4d6-39c4730862d8

## Description

Award of a contract for the Provision of Customer Service Programme Discovery Support using the Crown Commercial Services - Management Consultancy 2 Framework Agreement \(RM6008\) - Lot 3 - Complex and Transformational

## Related contract awards

- [Druid's Heath Estate Regeneration Scheme - Contract Uplifts](/contracts/ocds-b5fd17-6022b504-d7f2-4eee-b133-f2c3866508cb): BIRMINGHAM CITY COUNCIL
- [Portable Appliance Testing](/contracts/ocds-b5fd17-868b57f6-0a3c-464d-98d6-2ad8414256da): BIRMINGHAM CITY COUNCIL
- [Call off from use Crown Commercial Services \(CCS\) Estate Management Services - Framework Agreement RM6168 Lot 3: Agency and Lease Management](/contracts/ocds-b5fd17-c472c09d-f415-4c6b-9843-73f17a42d413): BIRMINGHAM CITY COUNCIL
- [Contract Award- Provision and management of IT service desk](/contracts/ocds-b5fd17-bf3c63c6-a2c2-4024-84de-c04b90ec7e94): Royal Borough of Kensington and Chelsea
- [Data Platform Modernisation \(Programme Ocean - Technology Workstream\)](/contracts/ocds-b5fd17-e5160bdf-3f9f-48fd-8fcd-7d8502f73f4c): O F W A T
- [Agilisys Managed Service Contract](/contracts/ocds-b5fd17-ecc11f0b-bb5e-4dca-8f50-576c2dbfb131): Sefton Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/ff52b5f8-ed2a-48bf-932a-9d9aac4650a1-474249)