# Infreemation complaint and case management system

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Nottinghamshire County Council](/buyers/nottinghamshire-county-council/contract-awards)
- Contract winner: Digital Interactive
- Award value: £49,475
- Tender value: £49,475
- Award date: 7 September 2021
- Published: 7 September 2021
- Contract start: 9 September 2021
- Contract end: 8 September 2023
- Stage: awarded
- Procurement category: services
- Notice ID: eabe1e7f-8d79-4e88-972f-042014ed9809-466515
- OCID: ocds-b5fd17-b48301d2-4681-4a5e-a891-e59700aae90d

## Description

Cloud based software application for case management of complaints, FOI, EIR and SAR requests and

## Related contract awards

- [Mutual Exchange Platform - Homeswapper](/contracts/ocds-b5fd17-65049aa7-2182-4494-ae54-54f7967ad92d): Nottinghamshire County Council
- [West Bridgford Playground Refurbishment - Toddler and Junior Area - The Hook Lady Bay](/contracts/ocds-b5fd17-ce3dc9ca-f079-4b4f-94ee-9aa6f88293cb): Nottinghamshire County Council
- [DN805241-Technical Consultancy-Plan for Neighbourhoods-MDC](/contracts/ocds-b5fd17-20a9f08e-3915-44c9-a01d-3af6001f011d): Nottinghamshire County Council
- [Provision of Complaints System for Royal Borough of Kingston](/contracts/ocds-b5fd17-111f9fc1-b1cc-48cc-b50b-debc05adb575): The Royal Borough of Kingston upon Thames
- [P5822 Case Management Software](/contracts/ocds-b5fd17-b1f495f1-18d4-45a4-89e8-d9ad928b96fd): High Peak Borough Council & Staffordshire Moorlands District Council
- [Online cloud based solution for customer query management](/contracts/ocds-b5fd17-e44ab126-695e-44af-8f2f-41ac08cc0f70): West Sussex County Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/eabe1e7f-8d79-4e88-972f-042014ed9809-466515)