Contract award record
Contact Centre as a Service (CCaaS)
Notice details
- Published
- Category
- services
- Buyer region
- South East
- Source
- View official notice
Public buyer and contract winner
Award value£995,135
- StartCurrent phase
- AwardedCompleted
- EndUpcoming
Work description
Invest in a Contact Centre as a Service (CCaaS) solution to replace the MCA's aging and unsupported legacy contact centre system for all MCA customer communications.