Contract award record
Customer Satisfaction Tracker
Notice details
- Published
- Category
- services
- Buyer region
- London
- Source
- View official notice
Public buyer and contract winner
Award value£25,560
- AwardedCompleted
- StartCompleted
- EndCompleted
Work description
This awarded contract is for a Customer Satisfaction Tracker that tracks and understands the attitudes of residential consumers and the quality of service they receive for each service they purchase. The Customer Satisfaction Tracker is Ofcom's key data source on levels of overall satisfaction across the communications markets (landline, mobile, fixed broadband and pay TV).
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