# Customer Satisfaction Tracker

> A sourced UK public sector contract award published by OFCOM.

## Key facts

- Buyer: [OFCOM](/buyers/ofcom/contract-awards)
- Supplier: [Yonder Consulting](/suppliers/yonder-consulting/public-sector-contract-awards)
- Award value: £25,560
- Tender value: £25,560
- Award date: 5 November 2024
- Published: 18 December 2024
- Contract start: 5 November 2024
- Contract end: 31 January 2025
- Stage: awarded
- Procurement category: services
- Notice ID: 966507f3-8fad-40c2-8c0b-6a8f2dc3b482-811938
- OCID: ocds-b5fd17-b5677153-1817-4552-9476-99cc0047d59b

## Description

This awarded contract is for a Customer Satisfaction Tracker that tracks and understands the attitudes of residential consumers and the quality of service they receive for each service they purchase\. The Customer Satisfaction Tracker is Ofcom's key data source on levels of overall satisfaction across the communications markets \(landline, mobile, fixed broadband and pay TV\)\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/966507f3-8fad-40c2-8c0b-6a8f2dc3b482-811938)