# HAC5952 - Adult Mental Health Recovery and Wellbeing Service

> A sourced UK public sector contract award published by Tower Hamlets.

## Key facts

- Buyer: [Tower Hamlets](/buyers/tower-hamlets/contract-awards)
- Tender value: £3,771,564
- Published: 19 April 2024
- Contract start: 24 August 2024
- Contract end: 23 August 2027
- Stage: open_tender
- Procurement category: services
- Notice ID: 082a6e8d-b791-4351-bce3-f21504f27762-742554
- OCID: ocds-b5fd17-b596bb34-069e-4877-8931-aaecc0170ce2

## Description

The successful bidder will be expected to: • Develop the service as a recognised source of up-to-date information about wider borough wellbeing and recovery resources for service users, carers, clinical professionals and other colleagues\. • Deliver a phone line and face-to-face offer to all Tower Hamlets residents who have concerns or queries related to their wellbeing, signposting residents to the most appropriate support\. • Deliver a tiered model of support from brief, medium to enhanced level working to identified wellbeing and recovery goals based on a person's aspirations and needs\. • Deliver co-produced programme of activities and groups, that includes a specific Art and non-verbal component\. • Have provision for a Peer Support Co-ordination Function\. • Have provision of drop-in session/s with an overarching aim to increase support networks and community connections\. • Develop pathways and partnerships across the four localities that support a holistic, integrated, coordinated, neighbourhood approach to supporting people with lived experience of mental health in the community\. • Provide Specialist welfare benefit and housing advice\. • Have dedicated provision for a joint working arrangement that links directly with the supported accommodation pathway to ensure engagement and one to one support with information, advice, navigation, access to groups and activities\. • Achieve target life satisfaction rates\. • Actively promote mental health awareness and reduce stigma\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/082a6e8d-b791-4351-bce3-f21504f27762-742554)