# Ivanti Move From ISM On-Premise to Cloud

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [MCA - Maritime and Coastguard Agency](/buyers/mca-maritime-and-coastguard-agency/contract-awards)
- Contract winner: CTMS Service Management Ltd
- Award value: £155,697
- Tender value: £155,697
- Award date: 1 October 2021
- Published: 29 November 2021
- Contract start: 1 October 2021
- Contract end: 31 March 2025
- Stage: awarded
- Procurement category: services
- Notice ID: aea9fe1f-48d5-4489-9a25-aec1af85f401-489449
- OCID: ocds-b5fd17-b6ab772b-8628-4b19-84a2-845d84f07def

## Description

Ivanti move from ISM on-premise to Cloud \(Ivanti Hosted\) including a 3-year License Subscription\. Ivanti is used by the IT Service Desk to manage and monitor all IT support calls, logged by the business including critical HMCG IT services\. The current system is server based and therefore an upgrade to a cloud platform is essential\. A cloud platform will reduce heavy reliance on support and maintenance from third party suppliers this will also provide richer functionality and accessibility and provide modernised and improved security and support\. Finally, this will eliminate the need for tech resources to be on call during upgrades\.

## Related contract awards

- [IT Technical Architect](/contracts/ocds-b5fd17-d325dc42-d154-4be6-834f-e75faf2aa03c): MCA - Maritime and Coastguard Agency
- [Portfolio Management Requirement](/contracts/ocds-b5fd17-ccc204ea-9f56-4792-b2a7-de2f941967d2): MCA - Maritime and Coastguard Agency
- [DROITS and Beacon Registry Continuous Improvement, Support and Maintenance 2026](/contracts/ocds-b5fd17-c4101132-e942-4831-ad7c-c2b99a45ac6f): MCA - Maritime and Coastguard Agency
- [Ivanti Neurons ITSM &amp; ITAM Named &amp; Concurrent Analyst Cloud Subscription](/contracts/ocds-b5fd17-3bbdad63-7c40-443e-921f-1b9b34a2db8d): MCA - Maritime and Coastguard Agency
- [Happy Signals SaaS](/contracts/ocds-b5fd17-1f6190f1-02ae-4dd2-aa1f-3b0909dfeb6d): DfTc - Department for Transport
- [Ivanti Support Renewal](/contracts/ocds-b5fd17-0fc179a8-f8ba-4944-a6d3-c0be7716be11): MCA - Maritime and Coastguard Agency

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/aea9fe1f-48d5-4489-9a25-aec1af85f401-489449)
