# IT Service Management Tool \(ITSM\) Managed services

> A sourced UK public sector contract award published by OFSTED.

## Key facts

- Buyer: [OFSTED](/buyers/ofsted/contract-awards)
- Supplier: [FLYFORM LTD](/suppliers/flyform/public-sector-contract-awards)
- Award value: £22,000
- Tender value: £22,000
- Award date: 21 May 2021
- Published: 3 March 2022
- Contract start: 1 June 2021
- Contract end: 30 May 2022
- Stage: awarded
- Procurement category: services
- Notice ID: f93c8b87-83c1-4399-808c-5c6beb5ee483-515403
- OCID: ocds-b5fd17-b72550a2-c3fb-4d15-b62a-182f6f3bdb4d

## Description

Please note that this contract has already been awarded and that this contract is being published for transparency purposes only\. Call Off from Crown Commercial Services G-Cloud 12 Framework Agreement \(RM1557\.12\)\. This contract is for the provision of Provision of support to Ofsted ServiceNow team to aid with platform administration, user requests and incidents, supplier integrations and customised scripts for the period 1 June 2021 to 31 May 2022 with the option to extend for a further 12 months\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/f93c8b87-83c1-4399-808c-5c6beb5ee483-515403)
