# ITSM system

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Somerset County Council](/buyers/somerset-county-council/contract-awards)
- Contract winner: AXIOS SYSTEMS PUBLIC LIMITED COMPANY
- Award value: £439,440
- Tender value: £439,440
- Award date: 23 March 2020
- Published: 21 May 2020
- Contract start: 1 April 2020
- Contract end: 31 March 2022
- Stage: awarded
- Procurement category: services
- Notice ID: cdc6cac3-ab8f-453c-bdb4-6e64fad6ad24-360174
- OCID: ocds-b5fd17-b75dc589-480c-4305-909a-5d991fd9a319

## Description

IT Service Management \(ITSM\) solution\. Initial contract period - 24 months Optional extensions - 2 x 12 months

## Related contract awards

- [GB-Taunton: TPPL Somerset Council HCC Lot 7 - Telematics for up to 600 x Units \(22070\)](/contracts/ocds-b5fd17-b44a651e-2245-48a9-ba7f-161e91b66ce2): Somerset County Council
- [GB-Taunton: TPPL Somerset Council NEPO HGV Lot 2 - 4 x 18t 4X4 Winter Gritting Vehicles \(17628\)](/contracts/ocds-b5fd17-19049bc6-aeb2-4566-9b48-49759f7d5995): Somerset County Council
- [Provision of Insurance Coverage \(Excluding Broking Services\)](/contracts/ocds-b5fd17-13fe1eaa-b434-4156-ae97-d4e016f99d5c): Somerset County Council
- [Axios Assyst - SaaS ITSM/ITIL Aligned Service Management Software \+ Extensions](/contracts/ocds-b5fd17-5229ced5-9df0-471a-b465-c1aa0b3ceeab): Serious Fraud Office
- [Provision of an IT Service Management System](/contracts/ocds-b5fd17-1350598d-3bef-4bab-b2d1-81e0d4126b27): ESSEX COUNTY COUNCIL
- [TS helpdesk database](/contracts/ocds-b5fd17-72fd18dd-047f-4fc3-affc-2630ce13b953): Avon & Somerset Constabulary

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/cdc6cac3-ab8f-453c-bdb4-6e64fad6ad24-360174)