# GB-Telford: Flex AI Citizens Service Assistant

> A sourced UK public sector contract award published by Telford & Wrekin Council.

## Key facts

- Buyer: [Telford & Wrekin Council](/buyers/telford-wrekin-council/contract-awards)
- Supplier: [ICS\.AI Ltd](/suppliers/ics-ai/public-sector-contract-awards)
- Award value: £93,000
- Tender value: £93,000
- Award date: 14 January 2021
- Published: 18 January 2021
- Contract start: 18 January 2021
- Contract end: 17 January 2023
- Stage: awarded
- Procurement category: services
- Notice ID: 6ad29b7e-08a5-4c87-8a14-75964406ad08-406561
- OCID: ocds-b5fd17-b80ff4ae-48b1-4315-a77a-cea964655045

## Description

The FLEX AI Local Government Citizen Assistant uses AI technology and self-service to increase citizen engagement 24/7 while reducing service delivery costs\. Additional information: Awarded via G Cloud 12

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/6ad29b7e-08a5-4c87-8a14-75964406ad08-406561)