# Technology solution to support the management of Land and Property and Public Protection Services

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [London Borough of Merton](/buyers/london-borough-of-merton/contract-awards)
- Published: 1 August 2023
- Planned start: 12 December 2023
- Planned end: 11 December 2033
- Stage: open_tender
- Procurement category: services
- Notice ID: 1af47ea6-efd5-448b-a562-a3e818d2a715-668069
- OCID: ocds-b5fd17-b86eef52-609b-4b6d-8371-dd52bd9878a2

## Description

The London Borough of Merton is inviting tenders to provide a technology platform to manage Land and Property services including Building Control, Development Control \(Planning\) and Local Land Charges\. This new solution will replace the current legacy system to enhance service delivery\. A cloud hosted, modern and configurable single web-based solution is required to support the management of the Council's Land and Property services including Building Control, Development Control \(Planning\) and Local Land Charges as well as Public Protection Services which include Regulatory Services \(serving Merton, Richmond and Wandsworth Councils\), Environmental Health Housing \(Housing Enforcement\) and Safer Merton\. This system will enable the business to continue to meet its statutory duties and support day to day activities\. A modernised system will improve business processes, provide mobile working, and therefore lead to efficiencies\. It is the Council's preference that the Contractor provides a fully integrated Solution that supports channel shift, self-service and improved customer journeys\. Thereby; removing the necessity for back-office staff to manually enter data, reduce failure and enquiry demand\. The proposed contract will be for a period of 10 years with a no-fault break clause from year 5 onwards\.

## Related contract awards

- [London Youth Games & London Mini Marathon Championship Coordinator](/contracts/ocds-b5fd17-430e1c8e-bc5c-4214-9881-964742a40a4e): London Borough of Merton
- [Monitoring Support and Data Management Services for Continuous Air Quality Monitoring Sites](/contracts/ocds-b5fd17-0256c763-8f2b-4fc5-b131-58bd6a5f6fed): London Borough of Merton
- [Transformation Programme](/contracts/ocds-b5fd17-a8bf687c-181c-48ac-a523-15f7dac736fb): London Borough of Merton

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/1af47ea6-efd5-448b-a562-a3e818d2a715-668069)