# Information Technology Service Management \(ITSM\)

> A sourced UK public sector contract award published by Wolverhampton City Council.

## Key facts

- Buyer: [Wolverhampton City Council](/buyers/wolverhampton-city-council/contract-awards)
- Supplier: [Halo Service Solutions Ltd](/suppliers/halo-service-solutions/public-sector-contract-awards)
- Award value: £424,528
- Tender value: £424,528
- Award date: 16 December 2024
- Published: 6 February 2025
- Contract start: 16 December 2024
- Contract end: 15 December 2028
- Stage: awarded
- Procurement category: services
- Notice ID: 96c2a2c7-401d-49c0-9508-3cd4b5713290-823834
- OCID: ocds-b5fd17-b9edc25c-5ec7-4c97-bf94-f5ce32469878

## Description

Wolverhampton City Council have awarded a contract for an Information Technology Service Management \(ITSM\) solution\.

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- [Halo service desk licences and support](/contracts/ocds-b5fd17-77a2061a-299c-4a3e-88ea-6ab255982c2e) — National Institute for Health and Care Excellence
- [IT Service management](/contracts/ocds-b5fd17-31ee0872-2827-431f-93c7-2531bf7fc19a) — MOAT HOMES LIMITED
- [1953 Halo ITSM Solution for NHS Derby &amp; Derbyshire Integrated Care Board](/contracts/ocds-b5fd17-bced7038-e147-4f16-8a4a-f76091f8ce3b) — NHS Derby &amp; Derbyshire Integrated Care Board
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- [T520: Fundamentals of Groundwater Modelling](/contracts/ocds-b5fd17-9535604d-cb7b-43f0-887f-5d917398c266) — Defra Commercial
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- [DHSC Data Transformation Programme](/contracts/ocds-b5fd17-87a962e5-5689-4c89-aafd-6ad14acabc9f) — Department of Health and Social Care \(DHSC\)

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/96c2a2c7-401d-49c0-9508-3cd4b5713290-823834)
