# Preclinical Imaging System Service Plan

> A sourced UK public sector contract award published by MEDICINES DISCOVERY CATAPULT LIMITED.

## Key facts

- Buyer: [MEDICINES DISCOVERY CATAPULT LIMITED](/buyers/medicines-discovery-catapult-limited/contract-awards)
- Supplier: FUJIFILM HOLDINGS UK LTD
- Award value: £41,000
- Tender value: £41,000
- Award date: 31 May 2023
- Published: 14 November 2023
- Contract start: 1 June 2023
- Contract end: 31 May 2026
- Stage: awarded
- Procurement category: services
- Notice ID: 24526eae-3c15-44d7-adba-612b91521ecc-697842
- OCID: ocds-b5fd17-ba66e24e-f199-4134-b741-5cf762c7fbad

## Description

Vevo Standard Protection Service Level Agreement \(SLA\) Provides customers with complete 36-month coverage for parts, labour, and travel for the Vevo 3100 or Vevo F2 system including related transducers and accessories\. - Includes a preventative maintenance visit for the one-year coverage period\. - Initial response time via telephone or e-mail is guaranteed within 24 hours\. - Includes travel and overtime labour, if required\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/24526eae-3c15-44d7-adba-612b91521ecc-697842)