# Microsoft Unified Support

> A sourced UK public sector contract award published by DfTc - Department for Transport.

## Key facts

- Buyer: [DfTc - Department for Transport](/buyers/dftc-department-for-transport/contract-awards)
- Supplier: [Microsoft Limited](/suppliers/microsoft/public-sector-contract-awards)
- Award value: £249,204
- Tender value: £249,204
- Award date: 20 September 2024
- Published: 23 September 2024
- Contract start: 25 September 2024
- Contract end: 24 September 2025
- Stage: awarded
- Procurement category: services
- Notice ID: ed0d4911-e3e9-4221-8647-72fa24c86a35-787425
- OCID: ocds-b5fd17-ba68365d-d39e-449b-8ab0-d182b7557eb7

## Description

Annual Support Contract\. Renewal of Microsoft Premium Support contract\.This is an annual support contract which covers all Microsoft software and provides us with access to the Microsoft technical resources to resolve any reactive issues and pro-actively manage our Microsoft estate\. Which also provides us with training and knowledge \(chalk and talk is one of them\)\. Which comes under our proactive services\. This also gives us Problem Resolution Support - where we feel Microsoft product has caused a problem - onsite support is given and escalation assistance\.

## Related contract awards

- [THRE0048 Professional Correspondence Writers](/contracts/ocds-b5fd17-5f04c234-8ad0-4cb6-82a9-43f590bd89d2) — DfTc - Department for Transport
- [P4105016 Provision of Legal Advisory Services for the Specialist Technical and Commercial Advisory Services for Rail and Other Transport Systems \(STAR\) Frameworks](/contracts/ocds-b5fd17-b15dcb63-609f-4b5d-9b13-783eb894f714) — DfTc - Department for Transport
- [THRE0082 - International Rail Depot Feasibility and Design Study](/contracts/ocds-b5fd17-4fe96f82-a50e-4ab2-b0b6-d0f321ba3be7) — DfTc - Department for Transport
- [THRE0076 Provision of Maritime Labour Market Analysis](/contracts/ocds-b5fd17-c3074ad6-2ea3-4fa3-9e33-4ef205b0b798) — DfTc - Department for Transport
- [CWC26020 - Microsoft Unified Support](/contracts/ocds-b5fd17-83855fd7-0a47-4f8b-8a3b-d1dcbb731fbd) — Wolverhampton City Council
- [Provision of Microsoft Unified Support - PS6566](/contracts/ocds-b5fd17-8b5d6e63-5a2b-4b68-810d-6b850d9f170f) — DVLA - Driver & Vehicle Licensing Agency
- [P824 - RM1557\.14 - Microsoft Unified Support Agreement](/contracts/ocds-b5fd17-3703a2d3-bf6b-4e22-b746-b1f3e3cdfb17) — Westminster City Council
- [Supply Of Microsoft Unified Support](/contracts/ocds-b5fd17-68b2304c-85a7-4cd3-998c-c19e235a55d9) — Department for Business and Trade
- [SEN20267-SEN-TAXI-Foxfields Academy](/contracts/ocds-b5fd17-67fcd688-9010-4f21-81ee-36209e1d89f8) — Leicestershire County Council
- [STH Learning Management System](/contracts/ocds-b5fd17-119e9904-7cb0-4b2c-bdcc-1ebc371033c8) — Sheffield Teaching Hospitals NHS Foundation Trust
- [AI assisted EHCP drafting tool](/contracts/ocds-b5fd17-fdd2e27c-3c1c-4fef-956e-8db7930a9561) — Southampton City Council
- [Provision of Service Standard Contract: Contract for Insurance Advisory Services](/contracts/ocds-b5fd17-ca5109d5-0cf6-432b-9427-8343f18db8de) — Merseyside Waste Disposal Authority

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/ed0d4911-e3e9-4221-8647-72fa24c86a35-787425)