# Victim Satisfaction Survey Award

> A sourced UK public sector contract award published by Hampshire Constabulary.

## Key facts

- Buyer: [Hampshire Constabulary](/buyers/hampshire-constabulary/contract-awards)
- Supplier: ROL Solutions Ltd t/a GovMetric
- Award value: £28,992
- Tender value: £86,976
- Award date: 10 June 2024
- Published: 7 October 2024
- Contract start: 30 June 2024
- Contract end: 29 June 2025
- Stage: awarded
- Procurement category: services
- Notice ID: 1c9fd289-8ec5-44eb-8c5d-cba9ce78a64f-791476
- OCID: ocds-b5fd17-ba7d1f1b-d688-4ca3-be15-8d08ab1c191b

## Description

A service for gathering victim customer feedback\. Victim experience management platform for surveys and insights with bespoke taxonomy for Smart-Text Analytics functionality\. The call off contract is for 12 months with 2 x 12 months extension options\.

## Related contract awards

- [ACRO Secure Courier Service](/contracts/ocds-b5fd17-87da82ed-58de-4b8e-87d7-3992458fe151) — Hampshire Constabulary
- [Public Order Uniform \(NATO Helmets\)](/contracts/ocds-b5fd17-f74f4cbd-5aff-43f3-80be-20abe5c8362d) — Hampshire Constabulary
- [Provision of Crime Scene Consumables](/contracts/ocds-b5fd17-735df74f-a076-434b-995a-800ba2099a9a) — Hampshire Constabulary
- [OH Physician Contract](/contracts/ocds-b5fd17-a02f43af-e4fa-4acf-a9b6-c53db7a0debf) — Hampshire Constabulary
- [BT46 - RM1557\.13- Customer Satisfaction Feedback and Insights](/contracts/ocds-b5fd17-5b1ff228-33d6-4933-9e64-cc5d4cbbfe55) — capitalEsourcing
- [Contract Award - GovMetric CaseTracker case management solution](/contracts/ocds-b5fd17-e45c2b8b-71e5-42e3-8953-aa35e460f913) — London Borough of Havering
- [Translation &amp; Interpreting Service](/contracts/ocds-b5fd17-54075a52-9d7d-4c1f-b548-9dc63dcc95cb) — London Borough of Waltham Forest
- [QBE082 09:00 2026-08-21 Haverhill to Sir Peter Hall School, Bury St Edmunds - 4-seater vehicle required - AWARD](/contracts/ocds-b5fd17-3fe11212-9db7-4019-8387-e0a616618a82) — Suffolk County Council Passenger Transport
- [QOC931 09:00 2026-08-21 Onehouse &amp; Newmarket to InToto Education, Fordham, Ely, Cambs - 4-seater vehicle &amp; Passenger Assistant required - AWARD](/contracts/ocds-b5fd17-88df1231-5adf-4f73-b42b-71e8931d53ab) — Suffolk County Council Passenger Transport
- [SEN20061-SEN-W/C TAXI-DOROTHY GOODMAN UPPER BARWELL LANE](/contracts/ocds-b5fd17-759dbe2b-b549-4a79-9512-eb9eafef5895) — Leicestershire County Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/1c9fd289-8ec5-44eb-8c5d-cba9ce78a64f-791476)
