# UK SBS - CR20012 - Business Survey: Retail Businesses' Experience of Using Digital Platforms

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [UK SHARED BUSINESS SERVICES LIMITED](/buyers/uk-shared-business-services-limited/contract-awards)
- Contract winner: [IFF Research Limited](/contract-winners/iff-research/public-sector-contract-awards)
- Award value: £49,907
- Tender value: £49,907
- Award date: 28 February 2020
- Published: 19 May 2021
- Contract start: 2 March 2020
- Contract end: 1 December 2020
- Stage: awarded
- Procurement category: services
- Notice ID: 9697fdc8-f4b2-4ece-96a2-75335c16756e-437247
- OCID: ocds-b5fd17-baccb229-a352-4b55-9393-e1b216715fcd

## Description

The final date and time for the submission of bids was Monday, 24th February 2020 at 11:00am\. Brief Description of Requirement: This project aims to understand the experience of using digital platforms for businesses of all sizes\. For example, we wish to understand how and why they use platforms, and whether they use multiple platforms\. In particular, the project aims to deliver evidence on the scale and extent of harmful practices used by digital platforms at the detriment of retail business users\. Such practices can worsen outcomes for consumers, for example reducing choice and/or quality\. This contract was awarded based on the evaluation criteria set out in the Mini Competition document\. Additional information: About UK Shared Business Services UK Shared Business Services Ltd \(UK SBS\) brings a commercial attitude to the public sector; helping our contracting authorities to improve efficiency, generate savings and modernise\. Where UK SBS is not named as the Contracting Authority within the documentation, UK SBS will be acting as an agent on behalf of the Contracting Authority\. Our broad range of expert services is shared by our customers\. This allows our customers the freedom to focus resources on core activities; innovating and transforming their own organisations\. For full details of our partner base please review the following link: http://www\.uksbs\.co\.uk/services/procure/contracts/Pages/default\.aspx

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/9697fdc8-f4b2-4ece-96a2-75335c16756e-437247)