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Contract award record

DWP Non-Geographic Numbers

Tender value £96,360,000

Notice details

Published
Category
services
Buyer region
North West

Public buyer and contract winner

awarded to

Contract winner

Vodafone Limited

Award value£57,820,000

  1. Awarded
    Completed
  2. Start
    Completed
  3. End
    Completed

Work description

The Non-Geographic Numbers (NGN) service is the primary enabler for DWP customers to contact the departmental business units by telephone with benefit related queries from within the UK, via either mobile, landline or payphone, using prefixed freephone numbers, such as 0800, 0808 and 0845. The NGN service is the channel through which customers contact DWP agencies when wishing to create, validate or query their benefit claims.

Related awards

Source: Contracts Finder · Notice b4173ed2-0c29-469f-8c5b-c26c26fa1f92-624475

View source notice